At 21st, we recognized a critical bottleneck in the healthcare industry: clinical burnout caused by administrative overload. Our agency was built to be the bridge between clinical excellence and operational efficiency.
"To help practices operate more efficiently by providing skilled, reliable, and adaptable virtual support."
Fully HIPAA-trained and data-security certified.
Experienced specifically in US healthcare workflows.
HIPAA-Compliant
Rigorous security vetting protocols protocols for complete data safety.
Saved Weekly
Reclaim hours spent on insurance charting and front desk admin duties.
Accuracy Rate
Precision tracking across billing data, claims, and medical notes.
Manager Support
Dedicated operational oversight over every VA role assigned.
Founder & CEO
"In the modern medical landscape, the physician's greatest enemy isn't illness—it's paperwork. I founded 21st Virtual Assistants with a singular goal: to give doctors back their time. We don't just provide remote staff; we provide a managed clinical infrastructure that feels like a natural extension of your on-site team."
"By delegating smarter, healthcare owners can finally live better, focusing on why they entered medicine in the first place: the patients."
Clint Alvin Delos Santos, 21st Virtual Assistants Leader
Medical scribing, EMR/EHR management (Epic, Athena), and patient chart hygiene.
Real-time verification, prior authorizations, and comprehensive claims follow-up.
Multi-channel patient triage, scheduling, and live chat coordination.
We look structural flaws within your practice operations and map out standard workflows matching your tech stack.
We pair your practice with specialized, pre-vetted virtual clinical staff custom trained to your EHR systems.
Your dedicated account manager deploys your new virtual team member seamlessly into daily clinical tasks.
Scalable pricing models built for practices of all sizes.
Basic admin and task triage for small clinics.
Full-time clinical support for scaling practices.
Specialized solutions for high-volume clinics.
Don't let administrative backlogs drain your energy and clinical resources. Submit an inquiry now and meet your dedicated operational assistant this coming week.
Email: hello@21stva.com
Calendly: calendly.com/eaclintsantos/30min
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