01 / OPERATIONS
Executive & Administrative Support
Keep schedules, communications and essential business tasks organized.
- Calendar and inbox management
- Research and data entry
- Travel and document coordination
21st Virtual Assistant Consultancy
Beyond assistance.
Built for business.
More than an extra pair of hands. We connect growing businesses with capable remote professionals who help keep operations moving, customers supported and opportunities progressing.
ADMINISTRATION · CUSTOMER EXPERIENCE · MARKETING · OPERATIONS · SPECIALIZED SUPPORT
Who we are
A smarter way to get the right work done.
21st Virtual Assistant Consultancy helps businesses access remote talent across a broad range of functions. Whether you need dependable day-to-day assistance, customer-facing support or specialized operational skills, we work with you to identify the support that fits your goals.
Our approach is built around understanding your workflow, aligning the right talent and creating a practical working relationship that can grow with your business. Healthcare remains one of our specialist areas, alongside many other industries and business functions.
Integrity & Transparency
Clear communication, responsible work and honest expectations.
Excellence in Service
Thoughtful support with quality and consistency at the center.
Client-Centered Mindset
Solutions shaped around your business, people and priorities.
What we do
Expertise for every side of your business.
Explore our service areas. We can help you define a role around a single function or combine capabilities to support a wider workflow.
02 / GROWTH
Digital Marketing & Social Media
Build a consistent digital presence and support your marketing activity.
- Social media management
- Content scheduling and creation
- SEO and campaign assistance
03 / EXPERIENCE
Customer Service & Support
Deliver responsive, organized customer experiences across channels.
- Email, chat and phone support
- Appointment setting
- Customer follow-ups and CRM
04 / COMMERCE
eCommerce & Online Business
Support the everyday workflows behind online stores and digital businesses.
- Shopify and marketplace support
- Product listings and order processing
- Inventory and returns coordination
05 / PROPERTY
Real Estate Virtual Assistance
Give real estate teams more capacity for leads, listings and client service.
- CRM and lead follow-up
- Listing coordination
- Transaction administration
06 / HEALTHCARE
Medical & Healthcare Assistance
Administrative and operational support for eligible healthcare practices.
- Scheduling and patient coordination
- Billing and insurance administration
- EHR/EMR administrative workflows
07 / FINANCE
Finance & Bookkeeping Support
Help maintain orderly financial administration and records.
- Invoice and expense organization
- Accounts payable/receivable assistance
- Bookkeeping data preparation
08 / CREATIVE
Creative & Multimedia Services
Bring ideas to life with practical creative production support.
- Graphic and presentation design
- Video editing and content assets
- Brand and marketing collateral
09 / SALES
Sales & Lead Generation
Support your pipeline with structured prospecting and follow-through.
- Lead research and list building
- Cold outreach and appointment setting
- CRM pipeline updates
10 / TECHNOLOGY
Technical & Automation Support
Make your digital tools and repeatable workflows work better together.
- Website and CMS administration
- CRM and workflow automation assistance
- AI tools and systems support
Who we support
Built to work across industries.
Our service model can be tailored to the needs, pace and workflows of different types of organizations.
Healthcare & WellnessPractices, clinics and wellness brands
Real EstateAgents, brokers and property teams
eCommerce & RetailOnline stores and product brands
Professional ServicesConsultants and service providers
Marketing & CreativeAgencies, studios and creators
TechnologyStartups and digital businesses
Finance & BusinessGrowing teams and operators
EntrepreneursFounders and small businesses
How we work
A clear path from need to support.
We begin with your goals and workflow, then align the service scope and working arrangement before launch.
01
Discover
We learn about your business, priorities, challenges and the work you want to delegate.
02
Define
We clarify responsibilities, required skills, schedule, tools and success expectations.
03
Align
We work toward matching your needs with an appropriate virtual support arrangement.
04
Launch & Improve
We establish communication and workflow expectations, then refine the arrangement as needs evolve.
The 21st difference
Support that fits the way you work.
Flexible service scope
Start with the function you need and discuss additional support as your business changes.
Role-focused alignment
Define responsibilities and skill requirements before deciding on the right support model.
Communication with purpose
Agree on channels, handoffs, reporting and expectations to keep work visible.
Specialized capabilities
Access support across general administration and specialist business functions, subject to role availability and qualifications.
Engagement options
A support model that can scale with you.
Every business has a different workload. Share what you need and we'll discuss an arrangement that fits the role, hours and level of specialization.
Flexible start
Foundation
For businesses looking to delegate defined recurring tasks.
Let's discuss
- Defined task scope
- Part-time support options
- Role and workflow alignment
- Agreed communication routine
Growing teams
Growth
For businesses that need consistent support across core workflows.
Let's discuss
- Dedicated support options
- Expanded task responsibilities
- Workflow coordination
- Regular performance check-ins
Tailored solution
Enterprise
For complex requirements, multiple roles or broader operational support.
Custom quote
- Multi-role support planning
- Specialized skill requirements
- Custom coverage discussions
- Structured implementation plan
Pricing is provided after a discovery discussion and depends on role scope, experience, schedule, tools and service requirements. No prices or service guarantees are implied on this page.
Leadership
A message from our founder.
“I believe businesses should have access to the right support without being limited by where talent is located. 21st was built around the idea that capable people, clear processes and a commitment to service can help businesses operate with greater focus and confidence.
Our direction is simple: understand what each client needs, connect that need with the right support and keep improving how we work together. Whether the task is administrative, creative, customer-facing or specialized, we want to help businesses move forward.”
Clint Alvin Delos Santos · Founder & CEO
Good to know
Frequently asked questions.
Have a question that isn't covered here? Send us an inquiry and tell us what your business needs.
We support a broad range of business functions, including administration, marketing, customer service, eCommerce, real estate, healthcare administration, finance support, creative services, sales and technical assistance. Availability depends on the role and required qualifications.
No. Healthcare is one of our specialist service areas, but our consultancy is designed to support businesses across multiple industries.
You can tell us whether you need dedicated, part-time, full-time or project-based support. We'll discuss feasibility based on the role and availability.
We start with a discovery discussion, define the role and expectations, align the support arrangement, and agree on the workflow and communication process before launch.
Pricing depends on the scope of work, required experience, schedule, specialization and engagement model. Contact us for a tailored discussion.
Certain roles may involve additional training, access controls, agreements or client-side compliance requirements. These must be assessed for the specific engagement. Do not share confidential or sensitive personal information through the general inquiry form.
Work with 21st
Bring your skills to a team built for growth.
Are you an experienced virtual assistant or specialist who takes pride in dependable work? Tell us about your skills and the roles you're interested in.
Start a conversation
Let's find the support your business needs.
Ready to elevate your productivity? Tell us about your business and discover how 21st Virtual Assistant Consultancy can help you achieve more.
Let's Work Together
Complete the form below and our team will get back to you.