21st Medical VAs
HIPAA-Compliant Operational Ecosystem

Premium Virtual Assistant Solutions for Modern Medical Practices

We eliminate administrative backlogs, allowing healthcare providers to reclaim their time and refocus on patient outcomes.

About 21st Virtual Assistants

Empowering Healthcare Through Dedicated Virtual Integration.

At 21st, we recognized a critical bottleneck in the healthcare industry: clinical burnout caused by administrative overload. Our agency was built to be the bridge between clinical excellence and operational efficiency.

"To help practices operate more efficiently by providing skilled, reliable, and adaptable virtual support."

Pre-Vetted & Secure

Fully HIPAA-trained and data-security certified.

Industry Expertise

Experienced specifically in US healthcare workflows.

Healthcare Office
The Impact in Numbers

Why Clinics Trust 21st Virtual Assistants

100%

HIPAA-Compliant

Rigorous security vetting protocols protocols for complete data safety.

35+ Hrs

Saved Weekly

Reclaim hours spent on insurance charting and front desk admin duties.

98%

Accuracy Rate

Precision tracking across billing data, claims, and medical notes.

24/7

Manager Support

Dedicated operational oversight over every VA role assigned.

Clint Alvin Delos Santos

Clint Alvin Delos Santos

Founder & CEO

Leadership Vision

A Message from our Founder

"In the modern medical landscape, the physician's greatest enemy isn't illness—it's paperwork. I founded 21st Virtual Assistants with a singular goal: to give doctors back their time. We don't just provide remote staff; we provide a managed clinical infrastructure that feels like a natural extension of your on-site team."

"By delegating smarter, healthcare owners can finally live better, focusing on why they entered medicine in the first place: the patients."

Clint Alvin Delos Santos, 21st Virtual Assistants Leader

Our Specialties

Managed Healthcare Support

Clinical Optimization

Medical scribing, EMR/EHR management (Epic, Athena), and patient chart hygiene.

Insurance & Billing

Real-time verification, prior authorizations, and comprehensive claims follow-up.

Front Office Admin

Multi-channel patient triage, scheduling, and live chat coordination.

Streamlined Integration

3 Steps to Onboard Your VA

1

Discovery Consultation

We look structural flaws within your practice operations and map out standard workflows matching your tech stack.

2

Talent Alignment

We pair your practice with specialized, pre-vetted virtual clinical staff custom trained to your EHR systems.

3

Seamless Launch

Your dedicated account manager deploys your new virtual team member seamlessly into daily clinical tasks.

Transparent Investment

Scalable pricing models built for practices of all sizes.

Starter Plan

$11/hr

Basic admin and task triage for small clinics.

  • 20 Hours per week
  • Email & Data Management
  • Dedicated Manager
Choose Plan
Most Popular

Growth Plan

$13/hr

Full-time clinical support for scaling practices.

  • 40 Hours per week
  • EHR/EMR Management
  • Insurance Verification
Choose Plan

Premium Plan

$14/hr

Specialized solutions for high-volume clinics.

  • 40 Hours / Custom Tasks
  • Priority Case Handling
  • Workflow Consultation
Choose Plan
Information Desk

Frequently Asked Questions

How do you ensure HIPAA compliance with remote virtual assistants?

All our virtual assistants undergo comprehensive security screening and certified HIPAA training. They operate using secure endpoints, tracking tools, encrypted password vaults, and clinical workflow networks to safeguard PHI data entirely.

Can your VAs integrate with our existing EMR/EHR system?

Yes. Our team handles operations across popular systems including Epic, Athenahealth, eClinicalWorks, and practice management tools without disrupting current infrastructures.

What happens if my assigned assistant goes on personal leave?

21st provides structured continuity. We assign backup operational coverage familiarized with your exact practice specifications to keep workflows error-free.
Take Control of Your Operations

Ready to streamline your clinical workflow?

Don't let administrative backlogs drain your energy and clinical resources. Submit an inquiry now and meet your dedicated operational assistant this coming week.

Calendly: calendly.com/eaclintsantos/30min

Request Consultation

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